Services we use (subject to stock availability):
FREE UK SHIPPING:
2-3 Working Days
We offer FREE shipping on all letterbox sized packages. These will be dispatched the same day on all orders received by 1pm and sent by 2nd Class Royal Mail. The item should arrive within 2 to 3 working days after dispatch.
UK STANDARD PARCEL SHIPPING: £1.99
2-3 Working Days
For items larger than letterbox size we normally use Royal Mail 48. These will be dispatched the same day on all orders received by 1pm. The customer will receive a notification once the item has been shipped. The item should arrive within 2 to 3 working days after dispatch.
Royal Mail 48 / UK Tracked 48 up to 20kg: £4.99
Tracked 48 Services will be dispatched on the day of purchase before 1pm. Anytime after this it will move on to the following day. Orders should be received within 2 to 3 working days from dispatch.
Royal Mail 24 / UK Tracked 24 up to 20kg: £6.99
This service is shipped out on the day of purchase before 1pm. The items should be received within 1 to 2 working days after dispatch.
Next day - Tracked {DPD}
This service is shipped out on the day of purchase before 1pm. These items should arrive next working day. We use DPD UK.
Overseas International orders :
All international orders are now shipped with PostNL Tracked service
For estimated delivery on international postage days please see below:
Europe 5-7 days (Please note Brexit customs tax for EU orders over £22.00)
North America 7-13 days
Asia 10 -17 days
South America 14-20 days
Other Worldwide 20 days
All International deliveries will take longer. Insurance is not included in the international posting price. If you require insurance please contact us at [email protected]
Should your item not be received within the timescales above please contact us at customers@fitnesshealth.co
Please note :
Oversized items like treadmills/benches/rowers etc will not be offered under our shipping services on the website these services vary to location. Please send an email to [email protected] to check the availability of items and prices for shipping oversized large items.
Missing items :
If an item does not arrive in the allocated time please contact us immediately. We will trace the item and try to find any information on why it has not arrived. If the item has gone missing we will offer a refund ( or replacement ) when available.
Bank Holidays /Holidays :
Often during bank holidays delays may occur. This may slow services down. If you have any questions please contact us at [email protected]
If you wish for your product to be insured then these are the extra charges from the Royal mail.
Credit card (Visa, Eurocard/MasterCard, Amex, and Switch or Visa/Delta) payment can be accepted
ONLY through PayPal (You don't need a PayPal account)
Other payment methods (Bank transfer, Cheque, etc.) are acceptable
This document was last updated on October 17, 2024.